Easy CRM for events businesses
CRM is a challenge for SMEs in the events industry
Do you have customers who are running events? Following extensive research, we’ve found four main pain points that events companies often battle with when it comes to the day-to-day role of managing their business. Some of the industry’s biggest gripes include:
Reports lacking information
Complex pre-event task lists
Disorganised and unclear sales processes
Poor communication both internally and externally
With your events customers facing a number of challenges, we can help
Dynamics GO: Events gets the most out of Microsoft Dynamics 365 to make running an events SME simple. Here are some of the improvements that Dynamics GO: Events is bringing to the events industry:
Seamlessly organising customer and event data
Seamlessly organising customer and event data
Get in touch to find out more about how Dynamics GO: Events is revolutionising events businesses
Dynamics GO: Sales brings huge benefits for your customers and more revenue for you as an MSP.
Events made easy
Easily plan, organise and manage events
Dynamics GO: Events enables events SMEs to easily plan, organise and manage all the necessary tasks needed to run events of all descriptions.
Tender for customer owned events
Organise customer consultations to better understand customer needs and send quotes for customers to consider, all using Dynamics GO: Events.
Sell event
tickets
Dynamics GO: Events capabilities including creating invoices, event bookings, lead creation and processing refunds makes struggles with ticket sales a thing of the past.
Analyse and report business performance
Dynamics GO: Events displays and analyses your business’s data in a way that’s simple and easy to manage, allowing you to identify new ways to improve your processes.
Track stages of the sales pipeline
Use Dynamics GO: Events to monitor critical actions inside the stages of your sales pipeline to see which areas of your services, sales processes and staff are performing well and which are in need of improvement.
Better customer
engagement
Dynamics GO: Events keeps critical data saved and tracked in order to better cater to the needs of your customers, with event task lists, custom fields, SharePoint integration and more.
Communicate with
customers and partners
Custom email templates, signatures and Outlook integration within Dynamics GO: Events allows you to ensure the service expectations of customers and partners are met.
Generate new
leads
Use Dynamics GO: Events to easily enter new customers into the sales pipeline, increasing the likelihood of a sale.
CRM solutions
feature tables
Want a comprehensive list of all the features this CRM solution offers? Take a look at this features table.
If you’d like to compare this solution’s features to our other Dynamics solutions, take a look at our comparisons table.
Get in touch to discover how Dynamics GO: Sales can transform your business, bringing added value for your customers and a new revenue stream for you.
Change today.
Future-proof
tomorrow.
Add Dynamics Go as an extra asset to your business without having to upskill your team.
Contact us to get started.