Easy CRM for events businesses

CRM is a challenge for SMEs in the events industry

Do you have customers who are running events? Following extensive research, we’ve found four main pain points that events companies often battle with when it comes to the day-to-day role of managing their business. Some of the industry’s biggest gripes include:

  • Reports lacking information
  • Complex pre-event task lists
  • Disorganised and unclear sales processes
  • Poor communication both internally and externally

With your events customers facing a number of challenges, we can help

Dynamics GO: Events gets the most out of Microsoft Dynamics 365 to make running an events SME simple. Here are some of the improvements that Dynamics GO: Events is bringing to the events industry:

Seamlessly organising customer and event data

Automating previously long and tedious repetitive tasks

Streamline and simplifying sales processes

Boosting communication with customers and partners

Get in touch today to find out how Dynamics GO: Events can revolutionise events businesses

Dynamics GO: Events brings huge benefits for your customers and more revenue for you as an MSP.

Events made easy

Easily plan, organise and manage events

Dynamics GO: Events enables events SMEs to easily plan, organise and manage all the necessary tasks needed to run events of all descriptions.

Sell event tickets

Dynamics GO: Events capabilities including creating invoices, event bookings, lead creation and processing refunds makes struggles with ticket sales a thing of the past.

Tender for customer owned events

Organise customer consultations to better understand customer needs and send quotes for customers to consider, all using Dynamics GO: Events.

Analyse and report business performance

Dynamics GO: Events displays and analyses your business’s data in a way that’s simple and easy to manage, allowing you to identify new ways to improve your processes.

Track stages of the sales pipeline

Use Dynamics GO: Events to monitor critical actions inside the stages of your sales pipeline to see which areas of your services, sales processes and staff are performing well and which are in need of improvement.

Communicate with
customers and partners

Custom email templates, signatures and Outlook integration within Dynamics GO: Events allows you to ensure the service expectations of customers and partners are met.

Better customer engagement

Dynamics GO: Events keeps critical data saved and tracked in order to better cater to the needs of your customers, with event task lists, custom fields, SharePoint integration and more.

Generate new leads

Use Dynamics GO: Events to easily enter new customers into the sales pipeline, increasing the likelihood of a sale.

CRM solutions
feature tables

Want a comprehensive list of all the features this CRM solution offers? Take a look at this features table. 

If you’d like to compare this solution’s features to our other Dynamics solutions, take a look at our comparisons table. 

Change today.
Future-proof tomorrow.

Add Dynamics Go as an extra asset to your business without having to upskill your team.

Contact us to get started.