Easy CRM for manufacturing businesses

CRM is a challenge for SMEs in the manufacturing industry

Do you have SME customers in the manufacturing industry? Following extensive research, we’ve found five main pain points that manufacturing companies often battle with when it comes to the day-to-day role of managing their business. Some of the industry’s biggest gripes include:

  • Reports which lack information
  • Complex and lengthy task lists
  • Disorganised and unclear sales processes
  • Poor external and internal communication
  • Issues with accurately updating product and materials stock levels

With your manufacturing customers facing a number of challenges, we can help

Dynamics GO: Manufacturing gets the most out of Microsoft Dynamics 365 to make running a manufacturing SME simple. Here are some of the improvements that Dynamics GO: Manufacturing is bringing to the industry:

Seamlessly organising customer data

Automating previously long, tedious and repetitive tasks 

Streamlining and simplifying sales processes

Boosting communication with customers and partners

Organising and managing manufacturing materials and products

Get in touch today to find out how Dynamics GO: Manufacturing can revolutionise your business

It can bring huge benefits for your customers and more revenue for you as an MSP.

Manufacturing made easy

Easily plan, organise and manage events

Dynamics GO: Manufacturing enables SMEs to easily plan, organise and manage all the necessary tasks needed to run their business.

Follow a sales process

Dynamics GO: Manufacturing ensures SME staff follow a uniform sales process that guarantees an accurate and consistent service to the customer.

Enhanced product management

Dynamics GO: Manufacturing helps manufacturing SMEs to handle tasks such as recording/updating product information, monitoring stock levels, automatically restocking and tracking manufacturing schedules/deadlines.

Analyse and report business performance

Dynamics GO: Manufacturing displays and analyses your business’s data in a way that’s simple and easy to manage, allowing you to identify new ways to improve your processes.

Track stages of the sales pipeline

Use Dynamics GO: Manufacturing to monitor critical actions inside the stages of your sales pipeline to see which areas of your services, sales processes and staff are performing well and which are in need of improvement.

Save customer, sales and event data

Dynamics GO: Manufacturing keeps critical data saved and tracked in order to better cater to the needs of your customers, with task lists, custom fields, SharePoint integration and more.

Communicate with
customers and partners

Custom email templates, signatures and Outlook integration within Dynamics GO: Manufacturing allow you to ensure the service expectations of customers and partners are met.

Generate new leads

Use Dynamics GO: Manufacturing to easily enter new customers into the sales pipeline, increasing the likelihood of a sale.

CRM solutions
feature tables

Want a comprehensive list of all the features this CRM solution offers? Take a look at this features table. 

If you’d like to compare this solution’s features to our other Dynamics solutions, take a look at our comparisons table. 

Change today.
Future-proof tomorrow.

Add Dynamics Go as an extra asset to your business without having to upskill your team.

Contact us to get started.